Privacy Policy

Effective Date: July 21, 2026

Avita Med Test, LLC ("Avita Med Test," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the measures we take to protect it.

Information We Collect

Depending on the services requested, we may collect the following information:

Personal Information

• Name
• Date of birth
• Mailing address
• Email address
• Telephone number
• Government-issued identification
• Insurance information (when applicable)
• Employer information (for occupational or workplace testing)
• Payment information

Health and Testing Information

When required for services, we may collect:

• Drug and alcohol testing information
• DNA testing information
• Laboratory requisitions
• Medical history relevant to testing
• Specimen collection information
• Test results received from partner laboratories

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and similar technologies used to improve website performance and user experience.

How We Use Your Information

We use your information to:

• Provide requested testing and collection services
• Schedule and manage appointments
• Verify identity
• Process payments
• Communicate regarding appointments and results
• Coordinate specimen shipments with reference laboratories
• Comply with legal and regulatory requirements
• Improve our services and website
• Respond to customer inquiries
• Prevent fraud and unauthorized activity

Information Sharing and Disclosure

We do not sell your personal information.

Your information may be disclosed only when necessary to:

• Reference laboratories processing your specimens
• Medical providers involved in your care
• Employers or third-party administrators when authorized by law or written consent
• Courts or government agencies when legally required
• Payment processors to complete transactions
• Technology vendors providing secure scheduling, billing, electronic medical records, or website hosting
• Shipping carriers for specimen transportation
• Law enforcement or regulatory agencies when required by applicable law

All disclosures are limited to the minimum information necessary to perform the requested service or comply with legal obligations.

Methods of Disclosure

Information may be shared through secure methods including:

• Encrypted electronic transmission
• Secure client portals
• HIPAA-compliant electronic systems
• Secure email when appropriate
• Telephone verification after identity confirmation
• Printed records delivered in accordance with applicable laws
• Secure courier or shipping services for laboratory specimens

Security Practices

We implement administrative, technical, and physical safeguards designed to protect your personal information, including:

• Secure website encryption (SSL/TLS)
• Password-protected systems
• Role-based access controls
• Secure electronic medical record systems
• HIPAA privacy and security practices where applicable
• Locked storage for paper records
• Employee confidentiality agreements and privacy training
• Regular monitoring of systems for unauthorized access

Although we use reasonable safeguards, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain website features.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where permitted by law
• Withdraw consent when applicable
• Request information regarding how your data has been used

Certain healthcare and laboratory records must be retained for periods required by law and may not be eligible for deletion.

Third-Party Websites

Our website may contain links to third-party websites. Avita Med Test is not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are not directed toward children without parental or legal guardian involvement. When testing minors, information is collected only as necessary to provide authorized services.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

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